How does the RightAnswer® service improve the labeling process?
RightAnswer drives standardized methods for authoring, importing, and maintaining labels from a centralized application with distributed access:

• No matter where you are in the world - everyone involved in creating or using labels can access and use a single system, simultaneously, in real-time
• Automated tasks such as version control and records retention management save time and effort
• Integrated status and tracking information, automated email notifications, and collaborative input and authoring options drive efficiency
• RightAnswer has global, robust functionality to meet every labeling need eliminating multiple labeling point solutions typically employed today
• RightAnswer is printer and material neutral - standard label output is a PDF
• RightAnswer supports adding variable content to labels just before printing - making it easy for plant personnel to meet last - minute business needs:
• Variable content options are extensive - typically variable content includes: lot #, weight(s), customer codes, serial or sequential numbering, bar codes, etc.
• RightAnswer can be interfaced with ERP, MRP, EHS, as well as other solutions to drive automated authoring, variable content application and label printing to reduce opportunities for human error, as well as minimize costs and variability

What can I do with the RightAnswer® service other than labeling?
Within the RightAnswer® service you can author, maintain, archive, and manage many types of documents and files. Labels and MSDS can be authored in RightAnswer using it’s native authoring tools AND documents and files created in other tools such as MS Office®, Quark®, Illustrator® (and more!) can be imported into RightAnswer to consolidate and leverage access and use of all your documents.

Below is a sample of some of the document types that can be created and/or managed, input, retained, and output using RightAnswer:
Labels (author or import)
• Product / Hazard Warning
• Bulk Tags
• Bottle
• Bag
• Box
• Drum
• Pail
• FIBC
• RIBC
• Sample
• Returnable Container
• And more...
• Shipping Labels
• R & D Shipping Labels
• R & D Lab Labels
• Waste Labels
• Inventory Management Labels
• Auto ID / Bar Code Labels
• RFID Tags
• And more...

MSDS (author or import)
• Material / Safety Data Sheets (MSDS / SDS)
• Transportation Data Sheets (TREM Cards)
• Research Sample Safety Data Sheets (RSSDS / RSDS)

Package Artwork (import)
• Commercial, pre-printed bags, boxes, etc.
• Commercial labeling
• Pamphlets
• Inserts
• And more...

Logistics Documents (import)
• Bill of Lading (BOL)
• Certificate of Analysis (CofA)
• Pick / Pack Lists
• Border-crossing
• Customs
• Letters of Credit

Marketing, Public Relations, Communications Materials (import)
• Sales Literature
• Presentations
• Promotional Items
• Artwork Files
• Image / Photo Files
• Digital Media Files (video / audio)

Business Materials (import)
• Word Documents – e.g., Legal, Administrative and other business information
• Presentation Documents – e.g. Powerpoint Files
• Spreadsheet Documents – e.g., Inventory Information
• Correspondence Materials – e.g., Letterhead, Envelopes, Notepads, Business Card Formats, or other correspondence materials

Why should I choose the RightAnswer® service?
All companies (but particularly regulated-product companies) must create, design, route, change, approve, output, report, and archive documents that are driven by regulation. The process of completing and certifying documents through typically complex, cross-functional areas takes tremendous effort.

The RightAnswer® service drives a paradigm shift in work processes away from the confusing, difficult, and inefficient methods utilized by most companies today.

If you need to:
• Reduce the cost of Label and MSDS development and their various document management processes
• Access and author Labels and MSDS documents globally
• Meet regulatory compliance requirements and reduce liability exposure
• Archive and manage document records retention
• Implement a certified document environment
• Increase efficiency by integrating data, files, and documents from multiple sources through a user-friendly interface
• Output and manage documents on-demand, anywhere, anytime

If you are an expert in:
• Environmental / Health / Safety
• Regulatory Compliance
• Transportation Regulations
• Distribution
• Supply Chain
• Trademarks
• Legal / Liability
• Manufacturing / Operations / Production
• Product / Business / Marketing Management
• Knowledge / Data / Document Management
• Corporate / Brand Identity
• Label / Package Design
• Layout / Design / Formatting
• Artwork File Management

If you work in any regulated industry:
• Chemical
• Petro-Chemical
• Pharmaceutical
• Agricultural
• Bio-tech
• Food
• Nuclear / Waste
• OR – If you are a shipper, distributor, or packager for regulated products
• AND – If you are a company needing document development and management in general

Then you need the RightAnswer!

Who created the RightAnswer® service?
The RightAnswer® service was built by long-time chemical-industry employees, who understand the comprehensive, collaborative needs of complex integrated processes for regulatory compliance document development and management.

We know the complexity of regulatory compliance because we’ve lived it.

What is an ASP?
To be successful, you need to focus on your core business strategy. Your technology should enable you to work better, smarter, and faster - not bog you down in details. Enter the Service Provider commonly know as an ASP or Application Service Provider).

The excitement about an ASP is easy to understand. End-users save money and cut deployment time by shifting the internal burden of installing, maintaining, hosting and managing applications and infrastructures to external ASPs. This can be a significant cost advantage over client-server and other database applications that require specialized, highly trained internal networking and systems resources.

Using an Internet/Intranet browser interface, an ASP manages and delivers application capabilities to multiple users and companies from a centralized data center(s) across the Internet and/or your Intranet network. You now have a viable, cost-effective alternative to the past practice of procuring and implementing multiple enterprise systems internally.

With the RightAnswer application’s turnkey efficiency, you can provide ALL your customers, ALL your distributors, and ALL your shipment specialists with ALL the correct MSDSs, AutoID, and Product labels - when and where they need them – Now.

What makes us – and RightAnswer – different?

We understand your problems.
Experts with inside-the-chemical-industry experience developed this revolutionary system. From start-to-finish we understand the entire process of creating, using, maintaining, saving, recording, printing, reporting, and accessing documents, data, and related information in diverse corporations and regulated-product industries.

It’s all 100% on-line.
The RightAnswer® service is supported by an ASP business model – all you need to get started is a PC and Internet Explorer® AND, it’s supported 24/7 by system specialists and people who are inside-your-industry-experts.

From small, to big, or even to really big.
Any size company can now take advantage of this advanced functionality, historically only affordable by very large enterprises. The RightAnswer® service is modular, flexible, scaleable - with infrastructure options to meet every need. This application can meet your IT specifications, user demands, customer needs, and document compliance requirements - no matter how big, or small, you are.

No more maintenance or upgrade hassles.
The entire application is managed and supported by knowledgeable experts. The RightAnswer® service is constantly being enhanced to take advantage of the latest in leading-edge technologies:

• General user enhancements are added regularly at no additional cost.
• Significant upgrades or product enhancements are usually related to new functionality and are offered as options for purchase.

Global, integrated document process management.
This global system will meet or exceed your global Labeling, MSDS, AutoID, and RFID requirements. In fact, with RightAnswer’s adaptable technologies, integrated workflow processes, life-cycle management tools, and modular options, RightAnswer will deliver what you really need and likely surpass your known requirements.

First-hand industry knowledge, cutting-edge application capabilities, global business-to-business expertise – these are what make us, and the RightAnswer® service – different!